Shipping policy

Last Updated: [2024-03-20]

We welcome you to Centolite, where we pride ourselves on offering a diverse selection of products through our distinguished sub-brands PARTPHONER, ROTTOGOON, QIMH, Hamucd and WIHTU. Our goal is to ensure that your online shopping experience is seamless from the moment you place your order until it arrives at your doorstep. Below, you will find the comprehensive details of our Shipping Policy.

Free Shipping

  • At Centolite, we are delighted to provide FREE shipping on all orders across the United States, applicable to all our sub-brands: PARTPHONER, ROTTOGOON, and QIMH.
  • There is no minimum order value required to qualify for free shipping.

Estimated Shipping Time

  • The estimated shipping time for all orders within the United States is one week, regardless of the sub-brand. This timeframe is our standard delivery estimate under normal shipping conditions.
  • You will receive a shipping confirmation email containing a tracking number once your order is on its way, allowing you to track its progress to your delivery address.

Shipping Method

  • Centolite uses trusted carriers that provide tracking services and delivery confirmation for all shipments.
  • The selection of the shipping method and carrier is at the discretion of Centolite to ensure a smooth and efficient delivery process.

Shipping Restrictions

  • It is important to note that Centolite and our sub-brands—PARTPHONER, ROTTOGOON, QIMH, Hamucd and WIHTU—cannot deliver to PO Box addresses. A physical address is required for shipping to guarantee the safe and reliable delivery of your orders. Please provide a suitable residential or commercial address at the time of purchase.
  • Our shipping services are currently limited to the United States, and we do not offer international shipping options at this moment.

Order Processing

  • Our business processes orders on weekdays (Monday through Friday), excluding public holidays. Orders placed over the weekend or during holidays will be processed on the next business day.
  • In the event of any delays due to stock availability or other unforeseen circumstances, we will promptly inform you via email.

Customer Service

Should you have any questions about the shipping of your order or need more information about our Shipping Policy, please do not hesitate to contact us at service@centolite.com Our dedicated customer service team is here to assist you.

Thank you for choosing Centolite and our sub-brands PARTPHONER, ROTTOGOON, QIMH, Hamucd and WIHTU. We are committed to providing you with quality products and ensuring your satisfaction with our services.